I make sense of complexity through thoughtful, intentional design.
Leading work from early discovery through delivery, with experience across healthcare, aviation, and consumer products. I specialize in translating complex data, workflows, and ambiguous problem spaces into clear product direction and human-centered experiences.
Selected Work
SHIPPED PRODUCT
Evergy Native Mobile App Design
Designing a scalable native utility platform supporting multi-account management, billing, outage reporting, and high volume self-service workflows critical to payments and service continuity.
Systems Thinking
Multi-Account System
High Volume Self-Service
Information Architecture
SHIPPED PRODUCT
Improving Checkout Clarity and Completion for Republic Services
Redesigning a multi-step, service-based checkout to clarify scheduling, pricing, and order details, reducing friction and increasing user confidence at purchase.
Service-Based Commerce
Multi-Step Workflow
High Volume Transactions
Checkout Optimization
ENTERPRISE ARCHITECTURE
Navigation Architecture for Multi-Account Mental Models
Establishing a consistent mental model across authenticated and non-authenticated states in an address-driven service platform.
Multi-Account System
Mental Model Design
Context & Navigation Design
Information Architecture
COMING SOON
CASE STUDY
Modernizing Driver License Transfer for Digital Self-Service
Reimagining driver license transfer as a secure, digital-first public service by integrating identity verification, document capture, and multi-channel continuity to reduce in-person dependency and improve access.
Public Service Platform
Web + Mobile Continuity
Document & Identity Verification
Digital Service Modernization
COMING SOON
A Bit About Me
I bring 7+ years of experience designing enterprise and consumer products across healthcare, aviation, and commerce. My work spans analytics dashboards, workflow-heavy systems, and high volume transactional experiences, often in regulated environments where clarity directly impacts how people work, make decisions, and complete critical tasks.
I lead projects from early discovery through delivery, clarifying direction when ambiguity exists and executing with care and strong design craft within defined scope and roadmaps. With a foundation in development, I design solutions that are intuitive, reliable, and grounded in research, technical feasibility, and real-world constraints.
How I Approach Design
I design with integrity. I decide with purpose.
I believe in being thorough and intentional. I zoom out to understand the who, what, when, where, and why, along with technical and business constraints, so the solution is built on clarity rather than assumptions.
I bring clarity to complex problems.
I care about shared understanding & alignment.
I translate complexity into visuals and language that help teams see the same picture. I value open, honest conversations and enjoy working through constraints because the strongest outcomes happen when there’s various expertises contributing to a single vision.
I make sure we’re solving the right problem.
I don’t design until I understand the truth of the problem. I zoom in to understand what’s underneath the surface and identify what’s actually wrong so we don’t address surface level symptoms.
I design with respect for people’s time, attention, and emotional bandwidth. I want the experience to feel clear, predictable, and supportive. Even the smallest interaction can shift someone from tension to ease, and that matters to me.
I design for real people, in real moments.
I think big picture, not just in screens and buttons. I see how things relate, I consider roles, structure, and logic across the entire ecosystem to design products that are cohesive and scalable.
I see the whole picture.
My choices are thoughtful, intentional, and justified. I combine research, insights, and feasibility to shape design decisions that make sense across the system and hold up under scrutiny.